There is always something new to deal with when you are managing people. From employee performance management to effective salary planning. Finding resources to help that are suitable for SMEs can be a challenge. That’s why we regularly share new resources to help tackle the most common challenges, along with a digest of the most relevant employment law updates.


Resources available to download instantly, with no email address required:

Designing Job Roles in SMEs

This document introduces 5 steps to create clarity in job roles without losing flexibility.


Succession and Talent Planning Templates

A framework to use in identifying risks and actions for succession and talent planning


We’ve also put together a pack of our some of our most popular resources, available as a mini-series. If you would like to receive the complete mini-series of free tools and any future resources, provide your details using the form below. You will then be able to instantly download further resources and we’ll email you the rest of the mini series.

You may now download the additional items below and the full mini-series of resources and guidance will be emailed to you over the coming weeks.

Challenges of People Management in SMEs: Research Findings Report

A report on research findings into the key challenges of people management in SMEs


Performance Management Process Review

Considerations in reviewing your approach to managing performance


We respect your inbox and (after sharing the mini-series above) only send emails around once or twice per month. We will never share your details with anyone else and you can easily unsubscribe from the email at any time.

If you would be interested in any other tools, or have a particular request for future resources, then feel free to get in touch.

We often share helpful resources and hold events

If you’d like us to notify you when these become available please subscribe to our mailing list using this email form

Alice quickly understood the scope and context of the work required, identified key stakeholders, and engaged accordingly. Able to provide clear, concise summaries of options, related costs and benefits. Built great rapport.

EMEA HR Director and Business Partner, Tate & Lyle

Alice is very knowledgeable and always up to date across the whole spectrum of HR issues. I can’t think of someone I would rather ask for advice.

Director, Article 10

We needed a review of our organisation structure, role descriptions and salaries and were delighted with the outcomes. Their approach was professional and demonstrated how quickly they were able to grasp our situation and issues.

Senior Leader, Registered Charity

Alice’s research into the people challenges faced by SME’s was interesting and thought provoking.  Her presentation of the report highlights at Thames Valley Chamber of Commerce was engaging, clear and really focused the mind.

Owner, The MAT Consultancy

ITEC recently engaged Alice Francis to assist with a multifaceted TUPE migration.   ITEC benefited greatly from Alice’s attention to detail and commitment to making sure of a job well done.

Head of Finance, ITEC Intelligent Services

The HR help was invaluable and Alice was not only a pleasure to work with but provided clear and confident advice throughout.

Creative Director, Marketing Agency

Alice's workshop on "Practical HR Strategy" opened my eyes to what a planned HR strategy can achieve and how it can be relevant for SMEs. A great investment of time that will make a real difference to the way that I work.

Director, Zest Expert HR Solutions

Working with 'Approach' has made a significant difference to our Organisation. Their support in helping us to implement our Business Plan and to remain focussed on our targets has been excellent. Thank you Approach Human Resources!

Chief Executive, Registered Charity

Alice understood the context of what I needed for my business and did an excellent piece of work that exactly met those needs.  I feel much more secure having this in place.

Director, Art Scope Galleries Ltd